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Pappy’s Service

Pappy’s Service

My wife’s grandfather, “Pappy,” passed away last week. He was 98 years old. A decorated World War II veteran, he epitomized everything great about the Greatest Generation. On his 90th birthday, he published a memoir titled Battle Tested: Street Kid, Soldier, Teacher,...
Holstering Your Trigger Words

Holstering Your Trigger Words

Do you have any trigger words? Most people do. These are words or phrases that provoke emotional reactions. Trigger words can inspire, but they can also inflame. They can be used to motivate, but they can also be used to manipulate. Effective communication between...
Mercurial Teammates

Mercurial Teammates

Ever come across a new word and then seem to notice it everywhere over the next few days? Psychologists refer to this occurrence as the Baader-Meinhof phenomenon. The term comes from a letter written to the St. Paul Pioneer Press in 1994, describing how, after...
5 Ways Cupid Is a Good Teammate

5 Ways Cupid Is a Good Teammate

Happy Valentine’s Day Eve! According to the National Retail Foundation, Americans spent nearly $26 billion on Valentine’s Day gifts last year. That averages out to about $193 per couple. (Does that seem high to you? It does to me.) The top Valentines gifts...
Speaking With a Lack of Empathy

Speaking With a Lack of Empathy

A few days ago, I met a friend for lunch. While we were waiting on our order, my friend expressed frustration with the pastor at his church. When I pushed for specific details, he confided that the issue revolved around his pastor’s sermons. He said his pastor,...

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