The Balloon Handlers
Having an “attitude of gratitude” is crucial to being a good teammate. In the past, my Thanksgiving week topics have focused on the value of gratitude. This year, I’d like to highlight an often unnoticed entity associated with Thanksgiving who embodies another...
Your Best Service
I try to steer Teammate Tuesdays clear of negativity. But over the course of the last month, I’ve witnessed three customer service failures—all defended by the pretense of the business being short-staffed—that merit discussion. The first occurred at an ice cream...
The Centerfield Mindset
Saturday’s World Series finale brought an end to Major League Baseball’s season. During one of the broadcasts, I heard a commentator remark that the most frequently played song at MLB stadiums this year was John Fogerty’s “Centerfield.” What baseball fan doesn’t love...
Five Rules for Confronting Your Teammates
When your teammates’ behaviors fall short of your teams’ standards, you have an obligation to hold them accountable. Good teammates take this responsibility seriously. Confronting wayward peers can be tricky business. They’re not likely to appreciate your criticism,...
Prefer to listen instead of read?
Explore the art of being a good teammate with audio selections from Lance Loya’s popular Teammate Tuesday blog.
