by Lance Loya | Aug 23, 2022
Are you a bellringer? Yesterday, I experienced a poor customer service situation at a big box home improvement store. Despite having multiple checkout lanes, the store only had two registers open. One was a temperamental self-checkout whose error light was constantly...
by Lance Loya | Aug 16, 2022
A friend was venting to me about his son’s lack of playing time. He described how his son was clearly one of the fastest, most talented players on the field, yet the coaches weren’t playing him in the games. He was adamant that his son deserved a bigger role on the...
by Lance Loya | Aug 9, 2022
I was saddened by Bill Russell’s recent passing. He was an inspiring figure whose example impacted countless lives. He was also the source of a good teammate insight that I hold incredibly dear. On the basketball court, Russell’s accomplishments were plenty: five NBA...
by Lance Loya | Aug 2, 2022
Starting a new season can be both exhilarating and stressful. The unwritten slate holds hope for positive outcomes, yet the unknown is always accompanied by anxiety. Teams that get off to a good start tend to increase their chances of having successful seasons. Good...
by Lance Loya | Jul 26, 2022
A post on my community’s Facebook page asked which local restaurant has the best French fries. The post garnered a surprisingly large and enthusiastic response. The replies varied from fast food giants like McDonalds and Chick-Fil-A to some of the smaller, quainter,...